Return Policy

Your satisfaction is our top priority. Our return policy is designed to be fair and transparent while adhering to the FCCPA 2018 and hygiene standards for intimate apparel.

  1. Right to Return: In accordance with the FCCPA, you have the right to return defective, unsafe, or misrepresented products. Please notify us within [2] days of delivery.
  2. Non-Returnable Items: For reasons of hygiene and public health, we cannot accept returns or exchanges on panties, thongs, bodysuits, and swimwear. Please check our size guide carefully before purchasing these items.
  3. Condition of Return: All other products (e.g., bras, bralettes, nightwear) must be returned in their original, unused, unwashed condition, with all tags and packaging intact. We reserve the right to refuse a return if the item appears worn or damaged.
  4. Process: To initiate a return, please contact our customer service team at [olukositawakalitolawunmi@gmail.com] with your order number and a brief description of the issue. We will guide you through the return process.
  5. Refunds: Once we receive and inspect the returned item, we will process a refund to your original payment method. Please note that shipping fees are non-refundable.